*PLEASE CONTACT OUR RESERVATIONS TEAM FOR FULL TERMS AND CONDITIONS*

Rates are quoted in South African Rand.

2.RESERVATIONS

2.1 Any enquiries for reservations shall be treated as provisional reservations from the time that MalaMala delivers correspondence to the Client notifying the Client that a provisional reservation has been made (“the Provisional Reservation”).

2.2 The Provisional Reservation shall state, amongst other things, the dates of the reservation, the cost of the reservation and the time period within which the deposit and balance must be paid to MalaMala.

2.3 The reservation shall not be secure until such time as the deposit is paid, and such payment has been brought to the attention of MalaMala in accordance with 4.6, regardless of whether the time period for payment stipulated in the Provisional Reservation has lapsed or not.

2.4 If the deposit is paid within the time period stated in the Provisional Reservation, then MalaMala shall send confirmation in writing to the Client (“the Confirmed Reservation”).

3.RATES

3.1 MalaMala publishes rates from time to time and reserves the right to amend the published rates without notice. The rates quoted by MalaMala include game drives, meals, and drinks over a 24-hour period – all of which form an indivisible portion of the rates quoted. Rates apply to both group and individual reservations and are quoted on a per person per night basis and are inclusive of VAT.

3.2 The rates are quoted in South African Rand (“ZAR”) and payment is accepted in that currency.

3.3 It is an express condition when entering a business partnership with MalaMala Game Reserve that the MalaMala rates are not published in either print or electronic media at a lesser value than the MalaMala rack rates.

3.4 MalaMala shall not be liable for any rate fluctuations of third-party suppliers whose services MalaMala books on behalf of the Client

6.POLICIES

6.1 Children: MalaMala Camp: Children under 12 years, sharing accommodation with full paying adults, pay the quoted child rate. Those under 5 years are not permitted to be taken on game drives unless their parents have reserved a private vehicle for which there may be a charge. Sable Camp: Children under 12 years are not permitted unless exclusive use of the camp is reserved. Rattray’s Camp: Children under 16 years are not permitted unless exclusive use of the camp is reserved in which case children aged 12 and over will be welcome. All children qualifying for the reduced rate will need to show proof of age on check-in.

6.2 Tour leader/pilot/driver/guide: Subject to availability, B grade accommodation may be reserved for bona fide tour leaders, pilots, drivers, and guides. B grade accommodation rate shall apply and is for accommodation and meals only and does not include game drives, bar purchases and other activities.

7.CANCELLATIONS - please view the COVID-19 specific terms and conditions which apply.

7.1 No reservation is secure until the deposit detailed in the Provisional Reservation is paid and the Confirmed Reservation is delivered by MalaMala to the Client.

7.2 MalaMala is entitled to cancel a Confirmed Reservation if the balance of the amount due in terms of the Provisional Reservation is not paid by the due date or dates for payment.

7.3 Cancellation Fees: MalaMala shall be entitled to charge the following cancellation fees should a Confirmed Reservation for any period outside high season be cancelled by either MalaMala in terms of 7.2 or by the Client:

• 5% of the quoted total reservation charge if cancelled more than 60 days prior to scheduled arrival. • 25% of the quoted total reservation charge if cancelled 60 days or less and 31 days or more prior to scheduled arrival.

• 50% of the quoted total reservation charge if cancelled 30 days or less and 15 days or more prior to scheduled arrival.

• 90% of the quoted total reservation charge if cancelled 14 days or less prior to scheduled arrival. 7

.4 High Season Cancellation Fees: 20 December in one year to 10 January in the following year and 15 June – 15 September. MalaMala shall be entitled to charge the following cancellation fees should a Confirmed Reservation be cancelled by either MalaMala in terms of 7.2 or by the Guest, for a period in high season:

• 5% of the quoted total reservation charge if cancelled more than 90 days prior to scheduled arrival.

• 25% of the quoted total reservation charge if cancelled 90 days or less and 61 days or more prior to scheduled arrival;

• 90% of the quoted total reservation charge if cancelled 60 days or less prior to scheduled arrival. 7.5 Group Bookings: Any party reserving 8 rooms or more or exclusive use of the camp is considered a group. Specific group policies apply including deposits and these will be communicated on the provisional reservation. 7.6 Once a group has been confirmed the applicable cancellation fees will apply.

• 10% of the quoted total reservation charge if cancelled more than 180 days prior to scheduled arrival

• 25% of the quoted total reservation charge if cancelled 180 days or less and 121 days or more prior to scheduled arrival

• 50% of the quoted total reservation charge if cancelled 120 days or less and 61 days or more prior to scheduled arrival

• 90% of the quoted total reservation charge if cancelled 60 days or less prior to scheduled arrival or no show

7.7 Any cancellation fee shall be subject to the relevant provisions of the Consumer Protection Act such that if the Consumer Protection Act allows only a smaller cancellation fee, then such smaller fee shall apply.

Included:

• Air-conditioned, en-suite accommodation
• All meals, snacks and beverages (including local alcoholic beverages)
• Game drives in open 4-wheel drive safari vehicles conducted by an experienced ranger
• Nature walks
• Transfers to and from the MalaMala Game Reserve airstrip
• Laundry – (minimum 2 nights stay)

Excluded:

• Telecommunication costs
• Premium alcoholic beverage brands
• Airport transfers (except for MalaMala airstrip to the MalaMala Game Reserve camps)
• Transfers to/ from any other camps (excluding MalaMala Game Reserve camps)
• Sabi Sand Wildtuin entrance fee if travelling by road
• R205 per person per day community levy

*PLEASE CONTACT OUR RESERVATIONS TEAM FOR FULL TERMS AND CONDITIONS*

Rates are quoted in South African Rand.

2.RESERVATIONS

2.1 Any enquiries for reservations shall be treated as provisional reservations from the time that MalaMala delivers correspondence to the Client notifying the Client that a provisional reservation has been made (“the Provisional Reservation”).

2.2 The Provisional Reservation shall state, amongst other things, the dates of the reservation, the cost of the reservation and the time period within which the deposit and balance must be paid to MalaMala.

2.3 The reservation shall not be secure until such time as the deposit is paid, and such payment has been brought to the attention of MalaMala in accordance with 4.6, regardless of whether the time period for payment stipulated in the Provisional Reservation has lapsed or not.

2.4 If the deposit is paid within the time period stated in the Provisional Reservation, then MalaMala shall send confirmation in writing to the Client (“the Confirmed Reservation”).

3.RATES

3.1 MalaMala publishes rates from time to time and reserves the right to amend the published rates without notice. The rates quoted by MalaMala include game drives, meals, and drinks over a 24-hour period – all of which form an indivisible portion of the rates quoted. Rates apply to both group and individual reservations and are quoted on a per person per night basis and are inclusive of VAT.

3.2 The rates are quoted in South African Rand (“ZAR”) and payment is accepted in that currency.

3.3 It is an express condition when entering a business partnership with MalaMala Game Reserve that the MalaMala rates are not published in either print or electronic media at a lesser value than the MalaMala rack rates.

3.4 MalaMala shall not be liable for any rate fluctuations of third-party suppliers whose services MalaMala books on behalf of the Client

6.POLICIES

6.1 Children: MalaMala Camp: Children under 12 years, sharing accommodation with full paying adults, pay the quoted child rate. Those under 5 years are not permitted to be taken on game drives unless their parents have reserved a private vehicle for which there may be a charge. Sable Camp: Children under 12 years are not permitted unless exclusive use of the camp is reserved. Rattray’s Camp: Children under 16 years are not permitted unless exclusive use of the camp is reserved in which case children aged 12 and over will be welcome. All children qualifying for the reduced rate will need to show proof of age on check-in.

6.2 Tour leader/pilot/driver/guide: Subject to availability, B grade accommodation may be reserved for bona fide tour leaders, pilots, drivers, and guides. B grade accommodation rate shall apply and is for accommodation and meals only and does not include game drives, bar purchases and other activities.

7.CANCELLATIONS - please view the COVID-19 specific terms and conditions which apply.

7.1 No reservation is secure until the deposit detailed in the Provisional Reservation is paid and the Confirmed Reservation is delivered by MalaMala to the Client.

7.2 MalaMala is entitled to cancel a Confirmed Reservation if the balance of the amount due in terms of the Provisional Reservation is not paid by the due date or dates for payment.

7.3 Cancellation Fees: MalaMala shall be entitled to charge the following cancellation fees should a Confirmed Reservation for any period outside high season be cancelled by either MalaMala in terms of 7.2 or by the Client:

• 5% of the quoted total reservation charge if cancelled more than 60 days prior to scheduled arrival. • 25% of the quoted total reservation charge if cancelled 60 days or less and 31 days or more prior to scheduled arrival.

• 50% of the quoted total reservation charge if cancelled 30 days or less and 15 days or more prior to scheduled arrival.

• 90% of the quoted total reservation charge if cancelled 14 days or less prior to scheduled arrival. 7

.4 High Season Cancellation Fees: 20 December in one year to 10 January in the following year and 15 June – 15 September. MalaMala shall be entitled to charge the following cancellation fees should a Confirmed Reservation be cancelled by either MalaMala in terms of 7.2 or by the Guest, for a period in high season:

• 5% of the quoted total reservation charge if cancelled more than 90 days prior to scheduled arrival.

• 25% of the quoted total reservation charge if cancelled 90 days or less and 61 days or more prior to scheduled arrival;

• 90% of the quoted total reservation charge if cancelled 60 days or less prior to scheduled arrival. 7.5 Group Bookings: Any party reserving 8 rooms or more or exclusive use of the camp is considered a group. Specific group policies apply including deposits and these will be communicated on the provisional reservation. 7.6 Once a group has been confirmed the applicable cancellation fees will apply.

• 10% of the quoted total reservation charge if cancelled more than 180 days prior to scheduled arrival

• 25% of the quoted total reservation charge if cancelled 180 days or less and 121 days or more prior to scheduled arrival

• 50% of the quoted total reservation charge if cancelled 120 days or less and 61 days or more prior to scheduled arrival

• 90% of the quoted total reservation charge if cancelled 60 days or less prior to scheduled arrival or no show

7.7 Any cancellation fee shall be subject to the relevant provisions of the Consumer Protection Act such that if the Consumer Protection Act allows only a smaller cancellation fee, then such smaller fee shall apply.

Included:

• Air-conditioned, en-suite accommodation
• All meals, snacks and beverages (including local alcoholic beverages)
• Game drives in open 4-wheel drive safari vehicles conducted by an experienced ranger
• Nature walks
• Transfers to and from the MalaMala Game Reserve airstrip
• Laundry – (minimum 2 nights stay)

Excluded:

• Telecommunication costs
• Premium alcoholic beverage brands
• Airport transfers (except for MalaMala airstrip to the MalaMala Game Reserve camps)
• Transfers to/ from any other camps (excluding MalaMala Game Reserve camps)
• Sabi Sand Wildtuin entrance fee if travelling by road
• R205 per person per day community levy